The first half of 2011 is showing very promising signals for independent hotels in Europe. Xotels, a hotel management company that specializes in revenue management, has recorded a 15% REVPAR increase for its portfolio:
Last week Htel Serviced apartments reached the number 1 spot on Tripadvisor on specialty lodging. And we'd like to celebrate this with them. Here's a short version of what happened to Htel Serviced Apartments, and the implementation of a Hotel Social Media Marketing campaign that got them to this spot.
There seems a lot of disagreement if blogging is still effective in the days of micro-blogging sites like Twitter and age of social media like FaceBook. At Xotels we have been managing hotel blogs, and are achieving good results through a well thought out strategy. And this is the key for hotel internet marketing; you need a plan to get somewhere.
Our international hotel management portfolio of outsourced marketing and distribution is growing steadily. Our ‘Rent a Revenue Manager’ program was launched only last year, and we already have 15 properties under contract. The recent addition of the Hotel de Londres y de Ingleterra, a 4 star hotel in San Sebastian Spain, is very exciting to us. It will be a leading flagship property for Xotels.
Having travelled a lot in the last month I have been observing some great differences in the levels with which hotels are looking for feedback from their guests. Some hotels simply do not seem to care, others have it a review score card implemented as a systematic part of their operations, few however really ask me for my opinion and make me feel they really care…