Hotel Blog
Hospitality Industry Tips & Ideas by Xotels
Top 5 Essential Hotel Management Tips for The Perfect Guest Experience
It is now more important than ever to make every guest's stay be as fulfilling and enjoyable as possible for your hotel. It is simply too great a risk to lose revenues as a result of bad reviews, having to issue refunds, or through other issues that generate guest complaints.
In this article, we reflect on where such issues may arise, how to measure, and how to take fast, effective action allowing you to manage your hotel in the best way possible.
Top 10 Most Popular Hotel Management Articles – Essential Reads for 2021
Looking for the best hospitality articles to read?
Well, then you have come to the right place...
We have compiled a list of our most read hotel management articles that will ensure you are fully up-to-date with the latest insights, tips, and best hospitality practices.
Top Hospitality & Hotel Trends in 2021
The Importance of Capturing Hotel Guest Data and Email Addresses
Capturing hotel guest data and information including email addresses and other contact details has become a fundamental part of any successful hotel management strategy. Central to a winning strategy is an intelligent, modern email marketing approach. Even with the rise of social media and other digital communication channels, email remains the channel of reference for hotels to build a well-rounded distribution strategy, drive direct sales, issue special offers, and promote online reputation management.
How to Start a Hotel Business
Revenue Management in a Crisis or Economic Downturn
The unofficial definition of Revenue Management used by insiders is ‘the art of turning away business’. This certainly does not apply during the current Covid-19 (coronavirus) global healthcare crisis, and the economic downturn the hotel industry is facing in its aftermath. All the standard strategies and playbooks are out of the window right now. So what to do?