Hotel Management Blog

Hospitality industry news, articles, publications, trends, tips, ideas, strategies
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Independent Hotels in Europe Report Strong Q1 2012

Xotels FB_LogoThe independent hotel portfolio of Xotels reports strong REVPAR results for the first quarter of 2012. Both January and March showd growth across the board, where February more or less flat vs. 2011. The forecast for Q2 2012 is very promising and looks to bring us record revenues.

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Hotels need to be more Disruptive

Disruptive Hotel Business ModelsThe most effective way to be really successful in business is by challenging the status quo. Especially in a highly saturated industry like hotels, to compete and outperform the market you need a disruptive business model which delivers on a level competition cannot reach. There are many options to disrupt your local hotel market ...

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Order Takers vs. Personalized Sales. How Effective is Your Hotel Selling over the Phone?

hotel reservations_phone_salesDo you know what the conversion % is of your hotel's reservations department? We seem to put a lot of focus on our website conversion statistics, but how many calls are we actually converting in to bookings. Phone sales is a very important direct sales channel for hotels, consumers are making the effort to contact you directly, and should be easy to convert. Why is it though that many hotels have such a poor sales process? Is hotel management not on the ball ?

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2012 Hotel Industry Outlook : A Distribution Shuffle

bing travelYes 2012 will be all about distribution in the hotel industry. There are some major developments that demand attention of hoteliers in order to stay in control of the market mix and distribution cost. Here some of the hot topics of next year: Google Hotel Finder, Meta-Search and Rate Parity, OTA Commission Levels, Direct Sales …
 

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