Hotel Terminology & Glossary

Need to know what a hotel term means? Look it up in the Xotels Glossary. We explain definitions of hospitality terminology and industry lingo from hotel management, hotel revenue management, e-commerce, marketing and distribution.

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1 Star Hotel
2 Star Hotel
3 Star Hotel
4 Star Hotel
5 Star GL
5 Star Hotel
7 Star Hotel
AAA Five Diamond Award
ABR – Average Bed Rate
Accommodation
Administration Costs
ADR – Average Daily Rate
ADS – Alternative Distribution System
Adult Only Resort
Agency Model
AGM – Annual General Meeting
AGOP – Adjusted Gross Operating Profit
All Inclusive Hotel
All Inclusive Resort
Allocation
Allotment
ALOS – Average Length of Stay
Amadeus
Apartment Hotel / Aparthotel
Apollo
ARG – Average Rate per Guest
ARI – Average Rate Index
ARR – Average Room Rate
Asset Management
ATR – Average Treatment Rate
Auction Site
Availability
B&B – Bed & Breakfast
B2B (Business to Business)
B2C (Business to Consumer)
BAR – Best Available Rate
BAR Pricing Strategy
Beach Resort
Bed Nights
BHA – British Hospitality Association
Bizcation
Bleisure
Booking
Booking Curve
Booking Pace
Booking Window
Boutique Hotel
BRG – Best Rate Guarantee
Budget Hotel
Business Hotel
Business Mix
Camping
Campsite
Cancellation Clause
Cancellation Rate
Capex – Capital Expenditure
Capital Reserve
Capsule Hotel
Cash Management
Chain Code
Chain-Hotel
Channel Management
Channels
Children Policy
Close Out
Comfort Letter
Commission
Competition Based Pricing
Complimentary
CompSet – Competitive Set
Conference – Convention Hotel
Conference Sales Manager
Consortia
Constrained Demand
Continental Breakfast
Country House Hotel
CPOR – Cost per Occupied Room
CRO – Central Reservations Office
CRS – Central Reservations System
CTA – Closed to Arrival
CTD – Closed to Departure
Cut-Off
DBA – Days Before Arrival
DCA – Direct Connect Availability
DCF – Discount Rate
DCF – Discounted Cash Flow
Demand
Demand Based Pricing
Demand Generators
Denial
Derived Rates
Design Hotel
Direct Channels
Direct Connect
Direct Sales
Displacement Analysis
Distressed Inventory
Distribution Strategy
DMC – Destination Management Company
Dual-Brand Hotels