{"id":22494,"date":"2020-04-08T08:21:50","date_gmt":"2020-04-08T08:21:50","guid":{"rendered":"https:\/\/www.xotels.com\/uncategorized\/complimentary\/"},"modified":"2024-12-23T09:22:07","modified_gmt":"2024-12-23T09:22:07","slug":"complimentary","status":"publish","type":"post","link":"https:\/\/www.xotels.com\/en\/glossary\/complimentary","title":{"rendered":"Complimentary"},"content":{"rendered":"

What is the meaning \/ definition of Complimentary in the hospitality industry<\/a>?<\/p>\n

Complimentary services or products are those given to an audience \/ a customer without charge. This term is often used in the tourism and hospitality industry<\/a>.<\/p>\n

Examples: Complimentary bottle of water in your room, free Wifi, complimentary room service, an upgrade to a higher room category without additional costs.<\/p>\n

Guided visits and excursions in addition to a hotel stay<\/a> can also be an added value that a hotel<\/a> decides to offer its guests for free.<\/p>\n

Another example can be: A client or a group staying in your hotel books a conference room. Within the conference room there are other services included, like: Wifi, projector, water, coffee and cookies, notebooks and pens. Those \u2018extras\u2019 are complimentary services (they are calculated into the conference room package price but for the customer they are \u2018complimentary\u2019)<\/p>\n

See also: <\/strong><\/p>\n