Hotel Revenue & Management Blog

What is the meaning / definition of Porterage Fee in the hospitality industry? A fee that may be given to a group or individual guest for the use of a doorman and bellboy. This fee is commonly given to large groups in hotels, hotels with a unions and resort hotels where a gratitude is automatically charged to a guest through [...]

What is the meaning / definition of Pod Hotel? Also known as Capsule Hotel, is a hotel that provides accommodation in form of a small clear capsule rooms, which are as large as a single bed. These hotels originated in Japan in the core business districts. They were originally meant for business professionals to sleep close to populated business districts [...]

What is the meaning / definition of PNR, in the hospitality industry? PNR stands for: Passenger Name Record. It is commonly used in the travel industry and it’s basically a ‘file’ in the database of the system (GDS or CRS/ PMS) which contains information about a passenger (or a group of passengers traveling together) and his travel plans (flight itinerary, [...]