As a hotel’s guest review score has a significant impact on the RevPAR performance of a hotel, we place great emphasis on online reputation management in our hotel revenue management strategies. As a little refresher, we asked our friends at TrustYou for some practical tips on how to tend to your hotel's profile online. Here the first in a series of articles on this topic.
How can you keep property stakeholders easily and well informed about overall property trends and decisions that revenue managers make? This is one of the main questions we tried to answer when giving shape to our vision, based on which we started building Hotel Scienz. And we are bringing answers to this question -and to other industry challenges- with our revenue management solution that we’ll exhibit at ITB Berlin 2017.
2016 has brought Xotels to new levels, it was a year of growth in many ways. We have expanded our portfolio with some amazing new hotels, and have been able to increase financial results of our hotel portfolio in a significant way.
2016 was again a very dynamic year, with many changes in the hotel & travel industry. Chains have merged into mega-chains, book-direct is becoming popular on meta-search channels, chains are pushing for direct business etc. But what has been popular in the world of Revenue Management?
In 2011 I wrote an article about the seismic shift in Hotel Asset Management. A change in focus from operations and cost control to a more strategic view, incorporating Revenue Management. Going through LinkedIn reviewing some of the key players in the field of asset management in the hospitality industry I could not help but notice that the shift of focus continues.
As Xotels exists 10 years this year, we wanted to share with you what it has been like. But rather sharing our own story, we think it would be much more interesting to share you what it has been like from the perspective of our longest client. The ultimate revenue management outsourcing and consulting case study if you will. The very first client for our revenue management outsourcing services was La Bergère Group, and they are still with us after 10 Years of Xotels.