Here you will find my opinion articles
What is the meaning / definition of Overbooking in the hospitality industry? Sometimes it can be necessary for a hotel to sell more rooms than it actually has available. To those unfamiliar with [...]
What is the meaning / definition of Outstanding Balance Report in the hospitality industry? This report contains all the listings of a guest’s folios that are unpaid or due to be paid by [...]
What is the meaning / definition of OTA, in the hospitality industry? OTA stands for: Online Travel Agency. OTAs are online companies whose websites allow consumers to book various travel related services directly [...]
What is the meaning / definition of Operating Costs in the hospitality industry? Operating Costs, also known as Cost of Goods Sold (COGS), is a cost which is directly related to everything needed [...]
What is the meaning / definition of Open Pricing in the hospitality industry? The great thing about pricing by most hotels around the globe is that nothing is set in stone. That is, [...]
What is the meaning / definition of Opaque Sites, in the hospitality industry? Opaque Sites are booking channels and OTA websites where the supplier (in this case the hotel) remains hidden until after [...]
