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At XOTELS we have seen ¨staycation¨ (originating from combining the words “stay” and “vacation” into one) around for a while in the hospitality and travel industry, but the term has garnered more popularity in recent times due to restrictions imposed on travel due to Covid-19. What is a Staycation? The term can be used to refer to vacationing near to [...]
The Meaning of Hotel Industry What do we mean by the Hotel Industry? The hotel industry offers a wide variety of different services, all focussed around providing accommodation or lodging to guests. One important distinction to make is that permanent / long-term forms of accommodation are typically not associated with the hotel industry. Let’s see what does fall under the [...]
“Revenge Travel” is the latest trending term in hospitality management, and is the result of restrictions imposed on travellers by lockdowns making travel itself not to be taken for granted anymore. It portrays the exact thoughts of consumers and their current travel sentiment: we are ready to travel and we won’t hesitate to book a trip once restrictions are lifted. [...]
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Customers now take photos of everything at any moment of the day. This new trend is influencing how restaurants and hotels design their spaces. So, if you want to make your hotel more ‘instagrammable,’ as is the prevalent buzzword, and integrate a proven Instagram strategy for hotels, read on and follow our handy tips.
Over the last few years we have gotten more and more involved in the businesses of our hotel clients. We have seen a clear difference in revenue and profitability in hotels where we got involved at project definition stage vs coming in at pre-opening. There are many key points that increase the revenue potential of a hotel or resort, which architects, designers and investors are overlooking. And we are not talking about pocket change. I estimate the upside by utilizing revenue management insights to be easily 10% to 25% in top line income. Just think about how much this would impact your bottom line profit.
Total Revenue Management is a much-discussed concept in hospitality, but in reality it has produced a great deal of confusion. Put simply, it is the revenue management of all revenue sources in a hotel. From your RevPAR and GOPPAR to the hotel restaurant, and from the bar, spa and gym to activities and excursions, it encompasses every single hotel income stream.
Let's dive in and see how this can be done ...
Hotel revenue management consulting underscores the pivotal role that hotel rooms play in driving revenue and maximizing profitability. Revenue managersmust be capable of leveraging your hotel rooms effectively to empower you to segment and position your product strategically, setting yourself apart from competitors. When appropriately segmented, it enables the development of a robust revenue management strategy founded on a comprehensive demand-based yield or rate grid. This strategic approach ensures optimized pricing strategies tailored to varying market demands, ultimately enhancing overall revenue performance.
Following the global outpoor on International Women’s day last March 8 (2019), hoteliers around the world should take some time to look into a very important market segment, the solo female traveler. Tapping into and capitalizing on new and growing niches such as solo and experience-focused travel has become a major asset for hotel manager, but also to open up new revenue streams. “Female-friendly” is one such niche, which is now experiencing considerable growth in the hospitality industry.
In his book Outliers, author Malcolm Gladwell popularized what became known as the 10,000-hour rule, by documenting the lives of successful people such as Bill Gates, Mozart and the Beatles. "Ten thousand hours is the magic number of greatness", he wrote, inspired by the work of Daniel Levitin, the neurologist who scientifically proved that "10,000 hours of practice are required to achieve the level of mastery associated with being a world-class expert in anything".
The theory is fascinating, though, not always reliable, especially in our field of hotel revenue management and distribution, where adjectives such as disruptive are frequently (over)used and success is measured more on innovation rather than consolidation. A defining factor here is the ability to adapt and evolve!


