Hotel Revenue & Management Blog

What is the meaning / definition of Net Operating Income in the hospitality industry? It is an indicator before taxes. It thereby takes into account the operating revenue, meaning the income from the selling of products or services (excluding all extraordinary incomes), minus all the operating expenses, like the inventory, rent, wages, property management fees, insurance, repairs… Though excluded from [...]

What is the meaning / definition of No-Frills Hotel? “No Frills” means non-essentials are not present or provided. It refers to a hotel that provides the bare essentials to customers in order to maintain low prices. A hotel in which a guest pays for a room with a bed, power, security and water, but all other services, including the use [...]

What is the meaning / definition of No-Show in the hospitality industry? If a guest fails to arrive on a certain date to fulfil a booking (as all so often happens!) and does not cancel; that does not necessarily mean the hotel will lose money. No. Hotels can cover themselves for this eventuality by integrating into their pricing structure something [...]