Hotel Revenue & Management Blog

What is the meaning / definition of Remote Revenue Management in the hospitality industry? The term Remote Revenue Management, refers to the practice of revenue management done remotely. Revenue Management focuses on selling the right room to the right client at the right moment at the right price. Revenue management helps to predict consumer demand to optimise inventory and price [...]

What is the meaning / definition of Regret in the hospitality industry? Sometimes reservations just don’t work out. For whatever reason, prospective guests decide to cancel a booking, or not to complete it in full. This is especially common where bookings are made online, where it is so easy to click off a web page and look elsewhere on the [...]

What is the meaning / definition of Rate Parity in the hospitality industry? All individual hotels and hotel chains should seek to engender a positive affective commitment towards their brand. But loyalty felt by guests can, of course, take time to build up. One great way to foster allegiance over time is to build Rate Parity into a pricing structure. [...]