Here you will find opinion articles written by Patrick Landman
The hospitality industry has undergone a seismic transformation since 2020. This period of change is set to continue through 2022 and 2023, with shifts in demographics and technology, and the post-pandemic transition to a new normal all playing decisive roles. As a hotel management company with clients around the world, we have seen these trends in the tourism and hospitality industry take shape and evolve.
What are SOPs in the Hotel Industry? Hotel SOPs are an essential set of written down instructions in hotel management, that staff use to execute operational procedures and maintain service standards. By having [...]
If youโre reading this, chances are youโre looking for ways to improve your hotelยดs operational performance โ and you are unsure what actions to take and which tasks to prioritize. And understandably so, since creating a successful hotel business is anything but a straightforward โ cookie-cutter process and success definitely doesnโt come overnightโฆ It requires careful planning, prioritization and dedication to achieve great results for a hotel.
Running operations as a hotel management company and hotel revenue management consulting for a diverse portfolio of independent and boutique hotels in a variety of cities and countries, our hotel consultants have seen the same concerns pertaining prioritization and decision making. There is always room for improvement on challenges the hotel industry faces, whether it is making the right decisions, optimizing work processes, providing higher quality service, or aligning departments and objectives.
Google is taking the hotel industry by storm to gain market share and grow their advertising revenues. We will take a look at how Google is penetrating the hotel distribution vertical with Google Hotel Ads, and what opportunities this gives in terms of hotel revenue management and marketing.
Multi-generational travel is when three or more generations of a family travel together. It is an interesting segment in hotel management since the different needs and wants of these travellers allow for the [...]
Innovation has always held a central position in the hotel industry, fueled by the need to stay relevant and excite guests with new products and services to create unique guest experiences.
To get inspired, we from XOTELS-hotel revenue management consulting and hotel management company have put a list together for you consisting of hotels that truly embrace the concept of innovation and apply creative ways to deliver top-notch experiences to their guests.
Enjoy our list of creative and innovative hotel concepts and get inspired!
