Hotel Revenue Management Glossary

Need to know what a hotel term means? Look it up in the Xotels Glossary. We explain definitions of terminology industry lingo from hotel revenue management, ecommerce, marketing and distribution.

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Term Definition
Packaging

What is the meaning / definition of Packaging, in the hospitality industry?

Packaging is a common marketing strategy that involves offering several products for sale together. The price is usually bundled together so there is no transparence to the individual rates of the separate products.

Synonyms: Packaging
PCC - Pseudo City Code

What is the meaning / definition of PCC, in the hospitality industry?

PCC stands for Pseudo City Code and is a GDS code, used to identify the location of a travel agency.

Synonyms: PCC, Pseudo City Code
Pegasus

What is the meaning / definition of Pegasus, in the hospitality industry?

Pegasus (or Pegasus Solutions) is the largest processor for electronic hotel transactions and offers distribution services to about 100.000 hotels worldwide.

Synonyms: Pegasus
PMS - Property Management System

What is the meaning / definition of PMS, in the hospitality industry?

PMS stands for: Property Management System. It is a local hotel administration system used for reservation, availability and occupancy management, check-in/out, images, guest profiles, report generation etc. This application is used in-house (in an individual hotel) to control the onsite property activities.

Synonyms: PMS, Property Management System
PNR - Passenger Name Record

What is the meaning / definition of PNR, in the hospitality industry?

PNR stands for: Passenger Name Record. It is commonly used in the travel industry and it’s basically a ‘file’ in the database of the system (GDS or CRS/ PMS) which contains information about a passenger (or a group of passengers traveling together) and his travel plans (flight itinerary, hotel booking segments, car rental bookings, etc.).

Synonyms: PNR, Passenger Name Record
Preferred Placement

What is the meaning / definition of Preferred Placement, in the hospitality industry?

Preferred Placement means an enhanced visibility for hotels on travel agent terminals (through GDS) and on internet travel sites (through ranking strategies).

Synonyms: Preferred Placement
Price Match Guarantee

What is the meaning / definition of Price Match Guarantee (PMG) in the hospitality industry?

PMG is short for Price Match Guarantee. It is something that all hotels seeking to seriously compete should consider offering. What's more, consumers love it! Why? Because they can make reservations knowing that they are getting rooms and perhaps other services without paying more than absolutely necessary.

Synonyms: Price Match Guarantee
Private Label Chain Code

What is the meaning / definition of Private Label Chain Code, in the hospitality industry?

Private Label Chain Code is a 2-letter code, which is used mainly by the GDS to identify chain operated hotels. Similar to a 3-letter code used in the aviation to identify airports, many hotel chains and hotel groups have their own Private Label Chain Code.

Synonyms: Private Label Chain Code
PROFPAR

What is the definition of PROFPAR in the hospitality industry?

PROFPAR stands for: Profit Per Available Room

PROFPAR is a KPI calculation of profit earnings for each room available in the hotel. PROFPAR is based on operating profit, which accounts for movements in both revenues and expenses.

Synonyms: Profit per available room
Property

What is the meaning / definition of Property in the hospitality industry?

Property is such a general term, isn't it? Domestic property, commercial property, property for sale, rented property, lost property!

Synonyms: Property

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