Hotel Management & Operations Blog
Hotel Management & Operations Excellence by XOTELS
Welcome to our XOTELS’ Hotel Management & Operations Blog, your go-to resource for industry-leading practices, expert advice, and innovative trends reshaping the landscape of hotel management and operations. Unlock insights to elevate your property’s performance and deliver exceptional guest experiences.
2019 Plea to Hotel PMS providers for Distribution Cost Tracking Functionality
Over the last few years there has been much discussion in the the world of hotel revenue management on managing GOPPAR and NREVPAR over only REVPAR. Understanding the cost of distribution is vital to the financial success of every hotel. For this we would need our systems to support us in registering and calculating such costs. Unfortunately many hotel Property Management Systems (PMS) have not yet evolved sufficiently in this area.
eCommerce Giants entering into the Hotel Distribution Landscape
In case you missed it, Amazon, the biggest ecommerce website in the world, has entered into the hotel distribution game. They have recently started contracting hotels in the United States. Are we looking at a shake-up of the domination of the hotel distribution landscape by a few big global players?
Revenue Management Syllabus & Paper
After publishing many articles online, we have now also [...]
Throw your Hotel Loyalty Program out the Window
That’s right, hotel loyalty programs are part of the past. Guest behavior changes, so should your loyalty scheme.
This should not come as news to you, it’s really been out on the streets for some time now. As returning guests are key to any hotel management structure, we'll have a look at current challenges and possible solutions.
Hotel Distribution in 2014: The Battle for Direct Sales!
It is time to ask ourselves the annual question, what’s new? How do we have to adjust our hotel distribution strategies to safeguard and enhance profitability? How can we enhance and expand our online presence, reach and exposure? It seems hoteliers are getting savvier and are more than ever ready to go to war and take what is theirs … Direct Sales Rules!
Are Peer 2 Peer Travel Websites Going Over The Top?
There have been many new online travel website initiatives launched over the last 2 years. Meta-search and social travel platforms are changing the hotel distribution landscape forever.
Especially websites like AirBnB have shaken up the travel market. However there are a few which might be taking the peer 2 peer travel concept a bit over the top ...
