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What is the meaning / definition of Business Mix in the hospitality industry? The term business mix refers to the overall mix of guest types that make up the clientele staying at a hotel. The business mix varies from hotel to hotel, the most common is a business mix is found [...]

What is the meaning / definition of Business Hotel? A Business Hotel is an establishment where the main client segment stems reason for travel is business. Due to several reasons this segment establishes itself as highly profitable to hotels. As business travellers mostly tend to stay at hotels during the week, [...]

What is the meaning / definition of Budget Hotel? A hotel that provides minimum amenities and services for a lower price than a regular hotel in the area. This type of hotel provides clean rooms that are safe and meet the basic needs of a guest. Extra amenities may be available, [...]

What is the meaning / definition of BHA – British Hospitality Association? The British Hospitality, also known as BHA, is a non-government British association that represents organisations in the hospitality industry. Organisations include hotels, restaurants and food providers. The BHA mission is to promote the hospitality sector so members are noticed [...]

What is the meaning / definition of BRG in the hospitality industry? BRG stands for Best Rate Guarantee. The hotel makes a promise that the room prices found on their website are the best rates compared to other any other sites. Hotels implement the BRG policy, to drive consumers to book [...]

What is the meaning / definition of Boutique Hotel in the hospitality industry? A Boutique Hotel is a small and intimate hotel, held in a stylish design decor with a personal note. It has a unique character and distinguishes itself from other hotel brands. It it true to its heritage, it [...]

What is the meaning/definition of Booking Window in the hospitality industry? Booking window is similar to Lead Time. It’s the period of time between the reservation is made by the guests or a group and the actual arrival date to the hotel. Different market segments can have different booking windows. It [...]

What is the meaning / definition of Pace in the hospitality industry? In most industries, speed is of the essence! Hospitality is no different. Pace – the rate at which reservations are made for a particular date – is important to control and also to monitor. Why? Because if you can [...]

What is the meaning / definition of Booking Curve in the hospitality industry? Booking Curve is a tool that can visually show how bookings materialise over a certain period in time. It includes data like room pickup, bookings and availability. It is best displayed in a graph, which will clearly show [...]