Hotel SOP
What are SOPs in the Hotel Industry? Hotel SOPs are an essential set of written down instructions in hotel management, that staff use to execute operational procedures and maintain service standards. By having well-developed SOPs in your hotel it is possible to provide more consistent and higher-quality services and products. ย [...]
Hotel Industry
The Meaning of Hotel Industry What do we mean by the Hotel Industry? The hotel industry offers a wide variety of different services, all focussed around providing accommodation or lodging to guests. One important distinction to make is that permanent / long-term forms of accommodation are typically not associated with the [...]
Hotel Soft Brand
What is the meaning / definition of a Hotel Soft Brand? The term hotel soft brand is a term used in hospitality that describes a hotel franchise or chain company. This organisation, in comparison to other hotel franchises or hotel chains provides the benefits of a larger chain without enforcing strict [...]
Hotel Operator
What is the meaning / definition of Hotel Operator? The position Hotel Operator, also known as general manager, hotel manager or hotelier refers to the employee responsible for the day to day activities at (independent) hotels, resorts, hostels or motels. In other cases, the term can be used to refer to [...]
Hotel Market Share
What is the meaning / definition of Hotel Market Share in the hospitality industry? In the Hospitality Industry, all hotels should strive to capture maximum revenue at all times. And, sometimes, comparing revenue levels with other hotels can provide a valuable insight. This can help to establish a hotelโs Market Share: [...]
Hotel Market Segments
What is the meaning / definition of Hotel Market Segments in the hospitality industry? Not all customers are the same. Although, of course, all guests must receive the same high standard of service at a hotel or other kind of facility within the Hospitality Sector, there are definitely different types of [...]
Hotel Market Intelligence
What is the meaning / definition of Hotel Market Intelligence in the hospitality industry? The global hotel industry is MASSIVE. Keeping track of changes, developments and in-market trends is not something that can be achieved in a disorganised manner, therefore. To always remain abreast of market fluctuations, hoteliers need to carefully [...]
Hotel Management Definition
What is the meaning / definition of Hotel Management? Hotel Management is a field of business and a study, that tends itself to the operational aspects of a hotel as well as a wide range of affiliated topics. These include accounting, administration, finance, information systems, human resource management, public relations, strategy, [...]
Hotel Group
What is the meaning / definition of Hotel Group in the hospitality industry? A Hotel Group can be either a Hotel Chain or a Hotel Franchise. It means that the hotels of that particular group are under the same management and belong to the same brand of hotels. Similar to Chain [...]