Staycation

At XOTELS we have seen ยจstaycationยจ (originating from combining the words โ€œstayโ€ and โ€œvacationโ€ into one) around for a while in the hospitality and travel industry, but the term has garnered more popularity in recent times due to restrictions imposed on travel due to Covid-19. What is a Staycation? The term [...]

Switch

What is the meaning / definition of Switch in the hospitality industry? The term Switch refers to the โ€˜Pegasus Swichโ€™ โ€“ a tool which is used to deliver rates and availability for hotel rooms to the Global Distribution Systems (GDS). THISCO โ€“ the previous name of Pegasus Solutions and an acronym [...]

SUR – Spa Utilization Ratio

What is the meaning / definition of SUR in the hospitality industry? SUR stands for: Spa Utilization Ratio To calculate the SUR (spa utilization ratio) of your spa you need to define the time and the space units to be measured. This calculation indicates how effective you are utilizing your space [...]

Stay Restriction

What is the meaning / definition of Stay Restrictionย in the hospitality industry? The key to successful hotel revenue management is control, with control over bookings being an important determinant in achieving full occupancy for as many weeks as possible across a complete 12-month period, and into the future. At a hotel, [...]

Stay

What is the meaning / definition of Stay in the hospitality industry? Stay is the period of time that a customer stays in a guest room of a hotel.ย Stay is your overnight visit at a hotel where you will need an accommodation to stay regardless of the number of nights. For [...]

Static Pricing

What is the meaning / definition of Static Pricing in the hospitality industry? Static Pricing is when a hotel keeps exactly the same selling rate at all times, regardless of the occupancy, market trends and marketplace demand. This is the opposite of dynamic pricing. Static pricing is considered an outaded practice [...]

Staff Turnover

What is the meaning / definition of Staff Turnover in the hospitality industry? Also known as turnover rate or employee turnturnover rate. The term refers to the annual average percentage of employees who leave the business during a certain amount of time. The staff turnover can be affected by both the [...]

SREVPOR – Spa Revenue Per Occupied Room

What is the meaning / definition of SREVPOR in the hospitality industry? SREVPOR stands for: Spa Revenue Per Occupied Room SREVPOR is an effective KPI for Spa operations, to manage and optimize their time and yield management. It illustrates the revenue made for each occupied room ย and therefore it helps to [...]

Spa Hotels

What is the meaning / definition of Spa Hotels in the hospitality industry? A Spa Hotel is a hotel with the primary purpose of providing individual services and treatments for Spa seeking clients, with a focus on health. Historically many Spas were developed at the location of natural hot springs or [...]

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