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What is the meaning / definition of Cut Off in the hospitality industry? With cut-offs (which are very similar to release dates), a hotel simply sets a time limit upon when a reservation is made, and the guest’s actual arrival. Used a lot for group and tour operator business. They will [...]

What is the meaning / definition of CTD in the hospitality industry? CTD stands for Closed to Departure. It is a specific set of days guests cannot make their reservation for with this date as check-out. In contrary to Closed to Arrival, they can book the rooms before and stay through [...]

What is the meaning / definition of CTA or Closed to Arrival in the hospitality industry? CTA stands for Closed to Arrival. It is a yield tool used to close days from reservations arriving on a particular day. When requesting a stay on the hotel’s website, with such a day as [...]

What is the meaning / definition of CRS in the hotel industry? CRS stands for: Central Reservations System. It is a computerized reservation software used to maintain the hotel information, room inventory and rates, to manage the reservation and process. A CRS provides hotel room rates and availability for many different [...]

What is the meaning / definition of CRO in the hospitality industry? CRO stands for: Central Reservations Office. It is a system that allows reservation agents to receive reservation requests by phone and to handle them immediately. CROs display availability of hotels and allow reservation agents to easily and fast find [...]

What is the meaning / definition of CPOR in the hospitality industry? CPOR stands for Cost Per Occupied Room The CPOR formula helps calculate the average cost per occupied room. This is another KPI to measure and analyse if the operating cost for each room is reasonable. How do you calculate [...]

What is the meaning / definition of Country House Hotel in the hospitality industry? Country house hotels is a term used to describe a specific type of accommodation in the hospitality industry. As the name states a country house hotel, is a hotel located in the country side, which appears more [...]

What is the meaning / definition of Continental Breakfast in the hospitality industry? A continental breakfast is a mix between British and French breakfasts that have been adapted for American tastes. It is therefore popular in continental Europe, North America and other westernised hotel chains around the world – as it [...]

What is the meaning / definition of Constrained demand in the hospitality industry? The term constrained demand refers to demand being severely restricted in activity. It is used in the hospitality industry – in revenue management – when referring to demand forecasts. To understand constrained demand you must first understand unconstrained [...]