Hotel Marketing Blog

Hotel Marketing Innovations & Insights by XOTELS

Welcome to our XOTELSโ€˜ Hotel Marketing Blog, your comprehensive guide to groundbreaking strategies, expert tips, and the latest trends that are redefining hotel marketing. Explore valuable resources to amplify your propertyโ€™s brand presence, attract more guests, and drive sustainable growth in a competitive landscape.

How serious do hotels take Guest Feedback?

Hotel_Guest_FeedbackHaving travelled a lot in the last month I have been observing some great differences in the levels with which hotels are looking for feedback from their guests. Some hotels simply do not seem to care, others have it a review score card implemented as a systematic part of their operations, few however really ask me for my opinion and make me feel they really careโ€ฆ

Hotel Brand Hijacking by OTA, it should be banned โ€ฆ

hotel_brand_hijacking__XotelsIf OTA claim to bring incremental business, why do they advertise on hotel brand names? Shouldnโ€™t they focus on destination searches instead? It seems the larger chains have convinced the OTA to refrain from this practice. However to independent hotels or hotel management groups they are not showing much consideration. This SEM hijacking or brand keyword robbery needs to stop.
Go to Top