What is the meaning / definition of a 2 Star Hotel in the hospitality industry?
A 2 Star Hotel is a hotel that provides the bare essentials with some comfort quality. Standard (**)
At a 2 Star Hotel, in addition to the comfort and hygiene essentials, the amenities for the guest are of a significantly higher quality and appeal than to that of a 1 Star Hotel. The hotel may be more decorated and the quality of the bedsheets and amenities may also be better. It therefore is suitable for economy travellers, looking for a conveniently located hotel with slightly more than only the basic amenities and service standards. In the UK the following criteria must be fulfilled to carry the title of a 2 Star Hotel:
Firstly the hotel must have a clearly designated reception area. Additionally, it must have a minimum of five bedrooms available for rent. Furthermore, all of theses rooms must come with en suite bathrooms. The hotel is accessible to the guest 24 hours a day. And the owner or staff is at minimum available via call for residents throughout day / night. A restaurant or dining area must serve breakfast throughout the week and dinner at least five days a week. Hotels which do not offer dinner must be located in the vicinity of restaurants which do. Furthermore the hotel should have a liquor license and an area where beverages can be served. All areas of operation should meet the Two Star level of quality for cleanliness, maintenance and hospitality, and for the quality of physical facilities and delivery of services.
Hotels receive star ratings to help people identify standard and level of services, without having to see the hotel for themselves. They thereby enable trust between people and facilitate trade. Hotel categorisation is based on a scale from 1-5, one being the lowest and five the highest standard. The level of service, facilities and hotel design should always be appropriate to the hotels star rating.
The level of stars a hotel has, varies across the world, and may not necessarily be awarded by a particular organisation. Therefore there might be variations between what a two star hotel in Paris offers and one in Mumbai.